Front Office/Customer Service

Queen's Tandoor · 📍 Kuta, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 5.000.000 per month
Queen's Tandoor is seeking a dedicated and friendly Front Office/Customer Service professional to join our team in Kuta, Bali. In this role, you will be the first point of contact for our guests, ensuring their stay is enjoyable and memorable. We are looking for someone who is passionate about hospitality, has excellent communication skills, and can work well under pressure.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm welcome.,Assist with check-in and check-out procedures.,Handle guest inquiries and provide information about the hotel and its amenities.,Coordinate with other departments to ensure smooth guest experiences.,Maintain a high level of cleanliness and organization in the front office area.,Handle guest complaints and resolve issues promptly and professionally.,Assist with event planning and coordination.,Perform other duties as assigned.

🎓 Kualifikasi & Syarat

Minimum of 1 year of experience in front office or customer service roles.,Excellent communication and interpersonal skills.,Fluency in English and Bahasa Indonesia.,Ability to work well under pressure and meet deadlines.,Strong organizational and problem-solving skills.,Familiarity with hotel management systems and software.,Customer service orientation and a passion for hospitality.,Ability to work in a fast-paced environment.

🛠️ Keahlian

Customer serviceCommunicationMultilingualProblem-solvingOrganizationTeamworkEvent planningHotel management systems
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