Community Engagement Lead, Spain and Portugal

Airbnb · 📍 Barcelona, Spain · Diposting 2026-10-07
FULL_TIME⭐ TERVERIFIKASI
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📋 Tanggung Jawab Pekerjaan

Build and nurture strong relationships with local communities, hosts, and guests in Spain and Portugal.,Organize and participate in community events, workshops, and initiatives to engage with hosts and guests.,Develop and implement community engagement strategies that align with Airbnb's mission and values.,Collaborate with local partners, influencers, and organizations to expand our reach and impact.,Monitor and analyze community engagement metrics to identify trends and opportunities for improvement.,Provide exceptional customer service and support to hosts and guests, addressing their concerns and feedback.,Stay up-to-date with industry trends, best practices, and emerging technologies in the hospitality and travel sector.,Represent Airbnb at local events, conferences, and meetings, both internally and externally.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field, such as hospitality, tourism, marketing, or a related discipline.,Proven experience in community engagement, event planning, or a similar role in the hospitality or travel industry.,Strong understanding of local cultures, customs, and traditions in Spain and Portugal.,Excellent communication, interpersonal, and organizational skills.,Ability to work independently and as part of a team in a fast-paced and dynamic environment.,Fluency in Spanish and Portuguese is a plus.,Proficiency in using social media platforms and other digital tools for community engagement.,Passion for travel, culture, and creating memorable experiences for hosts and guests.

🛠️ Keahlian

Community buildingEvent planningCultural awarenessCustomer serviceSocial media marketingData analysisMultilingual communicationProject management
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