IT & Electronics Solutions Account Manager - Denko Group (Duta Merlin Complex, Central Jakarta)

Join Denko Group, a leading provider of cutting-edge IT and electronic solutions, as an Account Manager based in the prestigious Duta Merlin Complex, Harmoni, Central Jakarta. In this dynamic role, you will drive business growth by managing key client accounts and ensuring their IT and electronic needs are met with exceptional service. With a strong focus on customer satisfaction and strategic partnerships, Denko Group is the perfect place to grow your career in the tech industry.

As an Account Manager, you will be responsible for building and maintaining strong relationships with clients, understanding their business needs, and providing tailored solutions that drive success. You will work closely with our team of experts to deliver high-quality IT and electronic products and services, ensuring that our clients' expectations are consistently exceeded.

This is an exciting opportunity to join a company that values innovation, integrity, and excellence. If you are a results-driven professional with a passion for technology and a proven track record in account management, we invite you to apply and be part of our journey to success.

📋 Tanggung Jawab Pekerjaan

• Manage key client accounts, ensuring their IT and electronic needs are met with exceptional service.
• Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
• Collaborate with the sales and technical teams to deliver high-quality IT and electronic products and services.
• Monitor client satisfaction and address any issues promptly to maintain high levels of service.
• Develop and implement strategies to drive business growth and increase client retention.
• Stay up-to-date with industry trends and best practices to ensure our clients receive the most innovative and effective solutions.
• Conduct regular client reviews and provide reports on account performance and growth opportunities.
• Participate in company-wide initiatives and projects to support the overall success of Denko Group.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of experience in account management, preferably in the IT or electronics industry.
• Proven track record of managing key client accounts and driving business growth.
• Strong understanding of IT and electronic products and services, with the ability to explain complex concepts to clients.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proficient in using CRM software such as Salesforce or HubSpot.
• Familiarity with project management tools such as Jira or Trello.
• Ability to work well under pressure and meet tight deadlines in a fast-paced environment.

🛠️ Keahlian

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